Accessibility at Foothills

In accordance with the requirements of Title II of the Americans with Disabilities Act (ADA) of 1990, Foothills Park & Recreation District (“Foothills”, “District”) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. This requires the District to ensure that persons with disabilities seeking information or services, have access to and use of information and data that is comparable to the access and use by persons who are not individuals with disabilities, unless doing so would impose an undue burden on the District.

Employment
Foothills does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication
Foothills will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in District programs, services and activities. These include qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people with disabilities.

Modifications to Policies & Procedures
Foothills will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities. For example, individuals with service animals are permitted in Foothills facilities, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity, should contact ADA Coordinator at 303-409-2115, or [email protected] as soon as possible but no later than 10 days before the class/activity.

Undue Burden
The ADA does not require Foothills to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Surcharges
Foothills will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

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Foothills is committed to providing digital services that are accessible to the widest possible audience. We are actively working to increase the accessibility and usability of our websites and in doing so adhere to many of the available standards and guidelines. Our goal is to deliver a web experience that achieves “Level AA” conformance according to the Web Content Accessibility Guidelines v2.1.

To accommodate all individuals and ensure accessibility to the public, the District has a Digital Accessibility team that consists of the ADA Coordinator and various support roles.

External Links and Third Parties
Some links on our website will direct you away from the Foothills website. We do not guarantee that external websites comply with the accessibility requirements of state and/or federal laws. These links are being provided as a convenience and for informational purposes only; their inclusion does not constitute an endorsement or an approval of any of the products, services or opinions of the company, organization or individual.

Linked Documents
Some Portable Document Format (PDF) files posted on this site may not be digitally accessible. We are working to remediate these documents or provide the information in an accessible format. If you need an accommodation or modification, please visit the Accommodation Requests and Feedback section of this page.

Website Assistance
If you need assistance with a website function, please call 303-409-2100 Monday through Friday from 8 a.m. to 5 p.m. and a representative will be ready to assist you.

Roadmap to Digital Accessibility Compliance, quarterly report
October 31, 2024

• ifoothills.org website pages are ranking at 100 percent compliance to WCAG 2.2 Level AA based on reports from SiteImprove.
  • PDF documents
    • 25 have been remediated.
    • 2 have been removed for outdated or invalid information.
    • 3 were converted to web content.
    • 38 need to be provided in an accessible format.
• foothillsgolf.org website pages are ranking at 100 percent compliance to WCAG 2.2 Level AA based on reports from SiteImprove.
  • No PDF documents reside on this site.
• Hired a Digital Accessibility Analyst.
• Working on a digitally accessible calendar.
• The District is working with third party providers of public facing software/websites that the District uses. These providers have been asked to bring their products into compliance with WCAG 2.1 AA by July 1, 2024. We are working with these vendors to meet the standards as soon as possible.
• Moving forward, when the need arises to replace internal facing applications, the District, as part of the procurement process, will evaluate potential digital services for compliance with WCAG 2.1 level AA. The District intends to select any new internal facing digital services on the basis that the service best meets WCAG 2.1 level AA and the services best meet District financial and operating needs. In cases when internal users experience accessibility challenges with internal applications, the District will actively seek alternative solutions or reasonable accommodations that effectively address accessibility needs without causing undue burden, fundamental alteration, or direct threat. This may include providing different formats of information, alternative communication methods, or accessible technology solutions.
• The District has identified 4 unique training paths for full-time staff related to digital accessibility. Most full-time positions are assigned at least one training path, unless the position’s primary responsibilities include very little computer work. The District plans to provide this training on an annual basis, and as part of the onboarding process. The District is working to finalize a digital accessibility plan with policies, guidelines and resources for staff.

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To request reasonable accommodations or modifications, or to report inaccessible digital content, please reach out to our ADA Coordinator/Accessibility Team by one of the following methods:

• Phone: 303-409-2115
• E-mail: [email protected]
• Mailing Address: 6612 S. Ward Street, Littleton, CO 80127

Please provide the following information when requesting an accommodation or modification:

• First and last name
• Address
• Phone number
• A complete description of the specific request or issue.
• For digital content, explain the issue on the website or PDF.  If you are able to provide the URL, please do.
• For a physical request, provide the program name, building name or park name.

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This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”) and Amendment Acts of 2008. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, or programs by Foothills. Please contact the ADA Coordinator directly, or see Human Resources for employment-related complaints of disability discrimination.

The grievance should be in writing, following the steps below and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint, will be made available for persons with disabilities upon request.  Please contact the ADA Coordinator by one of the following methods:

• Phone: 303-409-2115
• E-mail: [email protected]
• Mailing Address: 6612 S. Ward Street, Littleton, CO 80127

An individual who believes he or she has been discriminated against on the basis of disability in the provision of services, activities, or programs by Foothills should first, if possible, try to resolve the issue with the director or supervisor of the program or service. If this informal attempt at resolution is unsuccessful, the complainant shall follow the steps below.

ADA complaints must be filed within 60 calendar days after the discrimination was alleged to have occurred.

Within 15 calendar days after receipt of the complaint, the ADA Coordinator or other designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the ADA Coordinator or other designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of Foothills and offer options for substantive resolution of the complaint.

If the response by the ADA Coordinator or other designee does not satisfactorily resolve the issue, the complainant and/or other designee may appeal the decision within 15 calendar days after receipt of the response to the Director of Finance and Administrative Services.

Within 15 calendar days after receipt of the appeal, the Director of Finance and Administrative Services or other designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the Director of Finance and Administrative Services or designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by the ADA Coordinator, appeals to the Director of Finance and Administrative Services and responses from these two offices will be retained by Foothills for at least three years.

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